Training Materials

Frequently Asked Questions

Who may register for the WI ePDMP?

Pharmacies, vendors submitting data on behalf of pharmacies, and dispensing practitioners may register to submit dispensing records.

Healthcare professionals, law enforcement officers, agents of federal or state government entities, and medical examiners or coroners may register to access WI ePDMP.

Healthcare professionals who are not licensed to practice in Wisconsin should register for their home state PDMP and may be authorized to query WI patients via interstate query in their home state PDMP.

How do I register as a delegate?

Delegates do not register themselves. A prescriber or pharmacist can add you as a delegate. You will receive a confirmation email when your delegate account registration is initiated by a prescriber or pharmacist. Follow the email link to complete your registration. Once your account is active, other prescribers or pharmacists may search and add you as their delegate.

How do I obtain a username and password to access the WI ePDMP?

Visit and click "Register". Please review the User Guide for specific information on account registration for different user types.

I didn't receive a confirmation email after I registered. What do I do?

Check your spam filters to determine if it was flagged as spam. You want to configure your spam filters to allow emails from and If you have completed the steps above and still not received the email, please contact WI PDMP for further assistance. Email: Voicemail: 608-266-0011.

Why has my account not been approved?

If you have questions about the current status of your account (pending approval, rejected or deactivated), please contact the PDMP administrators. Email: Voicemail: 608-266-0011

It says "my username or password isn't correct" when I try to login.

If you have an active account in the WI ePDMP, make sure you enter your username and password correctly. You may recover your username by following the link. If you still can't log in, try resetting your password. If you have registered for a new account in the WI ePDMP, be sure you have received a confirmation email and clicked on the “Registration” button in the email to activate your account. If you have not received the confirmation email, check your spam folder and make sure you configure your spam filters to allow emails from and If you still can't log in after completing all the steps above, please call (608-250-4606) or email for assistance.

What information can be found in the ePDMP?

The WI ePDMP contains data about schedule II-V controlled substance prescriptions and prescription drugs identified by the Controlled Substances Board for having a substantial potential for abuse that are reported by pharmacies that dispense in Wisconsin, including out-of-state pharmacies. For information on monitored drug prescriptions that dispensers are exempted from reporting to the WI ePDMP, please see administrative rules CSB 4.08.