ePDMP Integration Services Offerings
Since 2017, healthcare systems have been connecting to the Wisconsin Enhanced Prescription Drug Monitoring Program (ePDMP) to give their users one-click access to monitored prescription drug history reports about their patients. In addition to the efficient access to critical data about patients’ controlled substance usage histories, the ePDMP integration services provide many benefits, including:
- A secure authentication process between the electronic health record system and the ePDMP
- Access to the same analytics, data visualizations, and other features of the ePDMP patient report from within an electronic health record
- Assured compliance with State laws and regulations that require a review of the patient reports provided by the ePDMP
What is the Difference Between the Standard and Enhanced Services?
Users at healthcare systems who elect to receive enhanced services will be able to access more of the features available on the WI ePDMP website that are not currently available through an integrated connection. Specifically, the following table lists each of the major functionalities of the WI ePDMP system and indicates which services are available through the standard and enhanced integration services:
Feature in WI ePDMP Integration Service | Standard Tier | Enhanced Tier |
---|---|---|
Single-Click patient query | Yes | Yes |
Ability to query additional states | Yes | Yes |
Add alert or note to patient report | Yes | Yes |
Ability to manage delegates | Yes | Yes |
Ability to edit a patient query | No | Yes |
Ability to perform additional patient queries | No | Yes |
Access the Patients Panel (prescribers only) | No | Yes |
Access to Prescriber Metrics (prescribers only) | No | Yes |
Access usage history reports | No | Yes |
Access user profile and other resources | No | Yes |
Standard Services

Single-Click patient query
Both levels of integration services empower healthcare providers to quickly and efficiently access a patient’s monitored prescription drug history report from within their EHR system to minimize the time required to satisfy State and healthcare system requirements to review the information.
Ability to query additional states
Both of the ePDMP integration service offerings enable healthcare professionals to query for data from additional states. In conjunction with the Department of Safety and Professional Services, we anticipate the list of additional states to continue to expand.


Ability to manage delegates
Healthcare providers are required to maintain oversight over the actions of their delegates within the ePDMP. Both levels of integration services empower healthcare providers to add new and manage existing delegates without having to log-into the ePDMP website.

Enhanced Services
Ability to edit a patient query
Users at healthcare systems that elect to receive enhanced ePDMP integration services will be able to refine the search criteria sent by the EHR system to search for additional relevant results based on nicknames, aliases, or other known names.


Ability to perform additional patient queries
The ePDMP enhanced integration services allow users to query for additional patients during their session launched from within their EHR. This gives providers the ability to maximize their limited time accessing data by accommodating new workflows already in use around the State.
Access to Patients Panel (prescribers only)
The Patients Panel contains a snapshot of vital information about patients to whom the prescriber has recently prescriber a controlled substance. Some of the information it contains is: each patient’s current milligram morphine equivalency (MME) opioid consumption, current alert counts, and other data.


Access to Prescriber Metrics (prescribers only)
Prescribers have one-click access to the self-assessment and practice management tool, Prescriber Metrics, that provides them with information about their own controlled substances prescribing practices and how they compare to others in their specialty.
Access usage history reports
The enhanced integration services allow users to quickly and efficiently review their own and their delegates’ use of the ePDMP to ensure compliance with state and federal laws and healthcare system policies.


Frequently Asked Questions
Review and sign the standard “ePDMP Monthly Account Holder Registration Agreement” available here: Subscription Agreement. You will indicate which ePDMP Integration services you would like your healthcare systems’ users to receive.
No. Your health system will need to develop the same connection to the ePDMP regardless of the level of integration services selected. This also means that you may change the level of integration services your healthcare system’s users receive without making any technical changes.
Healthcare systems may switch services as frequently as monthly. The health system will be charged based on the pricing structure for the number of standard and enhanced queries performed during the month. For example, a health system would be charged $3,100 if its users received standard services for 10 days of the month and performed 1,000 queries (Standard Tier 2 = $1,000) and received enhanced services for 21 days and performed 7,000 queries (Enhanced Tier 3 = $2,100).
Complete the form (https://appengine.egov.com/apps/wi/pdmp/monthlyaccountholderagreement) to change your selection and receive an updated amendment to your subscription agreement.
Please contact NIC Wisconsin at PDMPSupport@egov.com or 608-250-4606 if you have additional questions.
For more information, please visit the pricing page for more information.